Customers: Do Not Use Doxo To Pay Your Bill

It has come to our attention that some customers have used an online vendor named Doxo in an attempt to pay their bills. Ohio Valley Waste Service would like to remind all customers that we are not affiliated with Doxo and this vendor is not authorized to take online payments for our company. Do not use this service.

We don’t receive payments from Doxo and customers who’ve mistakenly paid their bill with this vendor could unfortunately acquire late fees since there is no record of payment on their account. 

Customers must use the following payment methods to ensure their payments are received:

• Online Payment
• AutoPay (EFT)
• AutoPay (credit card)
• By mail. You can send your check to the address listed on your invoice.
• By phone

You can also receive your bill via email when you sign-up for paperless billing.

Should you have any questions about your bill, please contact our customer service team at 330-792-2487 or email us at [email protected].